Frequently Asked Questions/Inquiries
- About Shipping Charges
Shipping cost outside Japan is 8,000 yen.
- About delivery date
It takes about one week from order to delivery.
- About gift wrapping
If you wish to have your order gift-wrapped, please select "ラッピング有" (+400 yen including tax) from each product page and add it to your cart.
Products eligible for gift wrapping
▶︎Bath towels/towel blankets
The following items are not eligible for gift wrapping
▶︎Pots / Canvas art / Posters / Palo Santo
- Payment Methods
The following payment methods are available.
Please note that the customer is responsible for any handling fees.
We do not accept cash payments such as cash on delivery (COD) or bank account transfers.
VISA ／ MASTER ／ AMERICAN EXPRESS
Shop Pay ／ Amazon Pay ／ Google Pay ／ Pay Pal ／ au PAY ／ smartpay
You can pay using the credit card information registered with the above payment services.
After adding items to your cart, please select the express checkout option you wish to use from the shopping cart screen.
- Changes or Cancellation of Orders
Once an order has been placed, changes or cancellations cannot be accepted.
Please confirm the product details and delivery address before confirming your order.